Help Center

Frequently Asked Questions

How does AI diagnosis work?

Simply upload a photo, audio recording, or video of your vehicle issue. Our AI analyzes it and provides instant diagnostic results.

How do I connect with a mechanic?

After getting an AI diagnosis, you can request a live session with a mechanic. They'll be available via chat, voice, or video call.

How much does it cost?

Basic AI diagnosis is free. Live mechanic sessions are charged per 10-minute block. Pricing varies by mechanic and is shown upfront.

How do I add funds to my wallet?

Go to your wallet page and click "Add Funds". You can add money using a credit card or other payment methods.

Can I use AutoAid Pro without an account?

You can browse some features, but you'll need to create a free account to use AI diagnosis and connect with mechanics.

Still need help?

Can't find what you're looking for? Contact our support team.

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